Influence of Narrative Strategies on Fundraising Outcome: An Exploratory Study of Online Medical Crowdfunding

Online medical crowdfunding (OMC) has attracted massive attention and participation in China. Despite its goal to lift the financial burden caused by expensive medical expenditure, little has been done to evaluate its impact on healthcare inequality. We examine the social consequences of OMC based o...

Full description

Bibliographic Details
Main Authors: Lu Zheng, Lihui Jiang
Format: Article
Language:English
Published: Tsinghua University Press 2022-12-01
Series:Journal of Social Computing
Subjects:
Online Access:https://www.sciopen.com/article/10.23919/JSC.2022.0015
_version_ 1797865968773365760
author Lu Zheng
Lihui Jiang
author_facet Lu Zheng
Lihui Jiang
author_sort Lu Zheng
collection DOAJ
description Online medical crowdfunding (OMC) has attracted massive attention and participation in China. Despite its goal to lift the financial burden caused by expensive medical expenditure, little has been done to evaluate its impact on healthcare inequality. We examine the social consequences of OMC based on a large random sample extracted from one of the most widely-used OMC platforms in China. Our analysis shows that a disproportionally high percentage of fundraising campaigns are launched for patients with low socioeconomic status suffering from various illnesses, including many rare diseases. These findings suggest that OMC plays a positive role in providing an alternative channel for disadvantaged patients under the current health insurance system. We further examine whether and the extent to which the narrative style of solicitation text—fundraising campaign description—influences fundraising outcomes using natural language processing (NLP). The results show that expressions conveying optimism tend to result in a higher completion ratio, whereas descriptions engaging in moral mobilization or focusing on financial burden tend to have a negative impact on fundraising outcomes.
first_indexed 2024-04-09T23:17:48Z
format Article
id doaj.art-a99ea092922f47c1a8e9563d20e85f80
institution Directory Open Access Journal
issn 2688-5255
language English
last_indexed 2024-04-09T23:17:48Z
publishDate 2022-12-01
publisher Tsinghua University Press
record_format Article
series Journal of Social Computing
spelling doaj.art-a99ea092922f47c1a8e9563d20e85f802023-03-22T05:56:29ZengTsinghua University PressJournal of Social Computing2688-52552022-12-013430332110.23919/JSC.2022.0015Influence of Narrative Strategies on Fundraising Outcome: An Exploratory Study of Online Medical CrowdfundingLu Zheng0Lihui Jiang1Department of Sociology, Tsinghua University, Beijing 100084, ChinaDepartment of Sociology, Tsinghua University, Beijing 100084, ChinaOnline medical crowdfunding (OMC) has attracted massive attention and participation in China. Despite its goal to lift the financial burden caused by expensive medical expenditure, little has been done to evaluate its impact on healthcare inequality. We examine the social consequences of OMC based on a large random sample extracted from one of the most widely-used OMC platforms in China. Our analysis shows that a disproportionally high percentage of fundraising campaigns are launched for patients with low socioeconomic status suffering from various illnesses, including many rare diseases. These findings suggest that OMC plays a positive role in providing an alternative channel for disadvantaged patients under the current health insurance system. We further examine whether and the extent to which the narrative style of solicitation text—fundraising campaign description—influences fundraising outcomes using natural language processing (NLP). The results show that expressions conveying optimism tend to result in a higher completion ratio, whereas descriptions engaging in moral mobilization or focusing on financial burden tend to have a negative impact on fundraising outcomes.https://www.sciopen.com/article/10.23919/JSC.2022.0015online medical crowdfunding (omc)narrativefundraising outcomehealthcare inequality
spellingShingle Lu Zheng
Lihui Jiang
Influence of Narrative Strategies on Fundraising Outcome: An Exploratory Study of Online Medical Crowdfunding
Journal of Social Computing
online medical crowdfunding (omc)
narrative
fundraising outcome
healthcare inequality
title Influence of Narrative Strategies on Fundraising Outcome: An Exploratory Study of Online Medical Crowdfunding
title_full Influence of Narrative Strategies on Fundraising Outcome: An Exploratory Study of Online Medical Crowdfunding
title_fullStr Influence of Narrative Strategies on Fundraising Outcome: An Exploratory Study of Online Medical Crowdfunding
title_full_unstemmed Influence of Narrative Strategies on Fundraising Outcome: An Exploratory Study of Online Medical Crowdfunding
title_short Influence of Narrative Strategies on Fundraising Outcome: An Exploratory Study of Online Medical Crowdfunding
title_sort influence of narrative strategies on fundraising outcome an exploratory study of online medical crowdfunding
topic online medical crowdfunding (omc)
narrative
fundraising outcome
healthcare inequality
url https://www.sciopen.com/article/10.23919/JSC.2022.0015
work_keys_str_mv AT luzheng influenceofnarrativestrategiesonfundraisingoutcomeanexploratorystudyofonlinemedicalcrowdfunding
AT lihuijiang influenceofnarrativestrategiesonfundraisingoutcomeanexploratorystudyofonlinemedicalcrowdfunding