How to Learn About Users and Understand Their Needs? User Experience, Mental Models and Research at Public Administration Websites
About the research question: in the business world, companies increasingly tend to create their websites and apps by conducting exhaustive simultaneous or preliminary research and testing. Surfaces developed in this way are easy to use and understand, and they meet the explicit and implicit needs a...
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| Format: | Article |
| Language: | English |
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Vilnius University Press
2018-07-01
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| Series: | Socialiniai Tyrimai |
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| Online Access: | https://www.journals.vu.lt/social-research/article/view/22973 |