Proposing a Model for Analyzing and Improving a Service System through Queue Theory and Simulation Approach (Case: Hamedan Power Company)
It’s evident that waiting in a queue is not desirable. Nevertheless, reducing the waiting time will be costly. In order to enhance the efficiency and improve the performance of a system, there are some solutions that result in reductions in the response time and enhancement in user satisfaction. Amo...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Shahid Beheshti University
2021-06-01
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| Series: | چشمانداز مدیریت صنعتی |
| Subjects: | |
| Online Access: | https://jimp.sbu.ac.ir/article_100918_8875758e8305c8bb7fcad4db7baa7069.pdf |