Analysis Of Service Quality On The Surabaya Single Window (SSW) Website Using Modification E-Govqual Method
The online licensing service provided by the Surabaya City Government is called the Surabaya Single Window (SSW). The positive effect of online licensing is the efficiency and effectiveness of bureaucrats' performance. In order to improve the quality of services for the citizens of Surabaya thr...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Islamic University of Indragiri
2023-01-01
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| Series: | Sistemasi: Jurnal Sistem Informasi |
| Online Access: | http://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/2196 |