Analysis Of Service Quality On The Surabaya Single Window (SSW) Website Using Modification E-Govqual Method

Analysis Of Service Quality On The Surabaya Single Window (SSW) Website Using Modification E-Govqual Method

The online licensing service provided by the Surabaya City Government is called the Surabaya Single Window (SSW). The positive effect of online licensing is the efficiency and effectiveness of bureaucrats' performance. In order to improve the quality of services for the citizens of Surabaya thr...

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Bibliographic Details
Main Authors:	Zidan Catur Pamungkas, Muhammad Andik Izzudin, Andhy Permadi
Format:	Article
Language:	Indonesian
Published:	Islamic University of Indragiri 2023-01-01
Series:	Sistemasi: Jurnal Sistem Informasi
Online Access:	http://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/2196

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