Determinants and influencing mechanism of outpatient satisfaction: a survey on tertiary hospitals in the People’s Republic of China
Wenya Yu,1,* Meina Li,1,* Chen Xue,1,* Jingrui Wang,1 Jiazhen Liu,2 Haiping Chen,1 Lulu Zhang1 1Institute of Military Health Management, Second Military Medical University, 2Shanghai Sixth People’s Hospital, Shanghai, People’s Republic of China *These authors contributed equall...
Main Authors: | , , , , , , |
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Format: | Article |
Language: | English |
Published: |
Dove Medical Press
2016-04-01
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Series: | Patient Preference and Adherence |
Subjects: | |
Online Access: | https://www.dovepress.com/determinants-and-influencing-mechanism-of-outpatient-satisfaction-a-su-peer-reviewed-article-PPA |