PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN MASYARAKAT TERHADAP KEPUASAN MASYARAKAT DI KANTOR X

This study aims to analyze and prove the effect of service quality and public trust on community satisfaction in office X. This type of research is an explanatory study with a cross sectional study approach. The research sample was 125 people with random sampling technique. The findings of this stud...

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Bibliographic Details
Main Authors: Slamet Riyanto, Titing Qomaryati
Format: Article
Language:English
Published: Universitas Bung Hatta 2021-01-01
Series:Jurnal Manajemen Universitas Bung Hatta
Online Access:https://ejurnal.bunghatta.ac.id/index.php/JMN/article/view/18329