Empowering patient decision making for integrated care: a telephone advice service positively influencing access to timely appropriate care
Introduction: Telephone advice service (TAS) operates through consulting with callers, using a computerised decision support system and empowering people towards appropriate emergency care. There is a need to assess TAS’s influence in emergency department (ED) attendance to facilitate integrated car...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Ubiquity Press
2019-08-01
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Series: | International Journal of Integrated Care |
Subjects: | |
Online Access: | https://www.ijic.org/articles/5120 |