Empowering patient decision making for integrated care: a telephone advice service positively influencing access to timely appropriate care

Introduction: Telephone advice service (TAS) operates through consulting with callers, using a computerised decision support system and empowering people towards appropriate emergency care. There is a need to assess TAS’s influence in emergency department (ED) attendance to facilitate integrated car...

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Bibliographic Details
Main Authors: David Greenfield, Nazlee Siddiqui
Format: Article
Language:English
Published: Ubiquity Press 2019-08-01
Series:International Journal of Integrated Care
Subjects:
Online Access:https://www.ijic.org/articles/5120