The challenge of banking services development – giving its rightful place to customer satisfaction
Lately, the global banking services industry has faced numerous challenges: the digitalization, increased competition, the instability of monetary and foreign exchange markets, and the volatility of exchange rates. However, at present, banks are facing the greatest challenge of all that is, placing...
Main Authors: | , , , , , |
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Format: | Article |
Language: | English |
Published: |
Vilnius Gediminas Technical University
2022-03-01
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Series: | Journal of Business Economics and Management |
Subjects: | |
Online Access: | https://www.btp.vgtu.lt/index.php/JBEM/article/view/16442 |