Assessing public transport loyalty in a car-dominated society: The case of Luxembourg

Assessing public transport loyalty in a car-dominated society: The case of Luxembourg

Public transport (PT) systems face the challenge of retaining users and preventing a shift towards individual transport modes. While satisfaction is recognized as a key factor in user loyalty, there is a need to understand the specific PT attributes that contribute to passenger satisfaction and fost...

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Bibliographic Details
Main Authors: Monika Maciejewska, Kobe Boussauw, Wojciech Kębłowski, Veronique Van Acker
Format: Article
Language:English
Published: Elsevier 2023-01-01
Series:Journal of Public Transportation
Subjects:
Public transport
Loyalty
Travel behaviour
Ridership retention
Modal shift
Fare-free public transport
Online Access:http://www.sciencedirect.com/science/article/pii/S1077291X2300022X

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http://www.sciencedirect.com/science/article/pii/S1077291X2300022X

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