Predicting Final User Satisfaction Using Momentary UX Data and Machine Learning Techniques

User experience (UX) evaluation investigates how people feel about using products or services and is considered an important factor in the design process. However, there is no comprehensive UX evaluation method for time-continuous situations during the use of products or services. Because user exper...

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Bibliographic Details
Main Authors: Kitti Koonsanit, Nobuyuki Nishiuchi
Format: Article
Language:English
Published: MDPI AG 2021-11-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/16/7/171