The Utilization of the Concept of Relationship Marketing in the Process of Building the Ties of a University with External Stakeholders

Constantly changing social-economic conditions are forcing Polish universities to change the orientation of their approach from focusing solely on educating to building relations with external stakeholders, the associated transfer of knowledge and continuous adaptation of offer to the needs of the l...

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Main Author: Waśkowski Zygmunt
Format: Article
Language:English
Published: Sciendo 2015-03-01
Series:Marketing of Scientific and Research Organizations
Subjects:
Online Access:https://doi.org/10.14611/minib.15.01.2015.03
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author Waśkowski Zygmunt
author_facet Waśkowski Zygmunt
author_sort Waśkowski Zygmunt
collection DOAJ
description Constantly changing social-economic conditions are forcing Polish universities to change the orientation of their approach from focusing solely on educating to building relations with external stakeholders, the associated transfer of knowledge and continuous adaptation of offer to the needs of the labour market. An important element of this reorientation is establishing cooperation with entities which may be interested in exchange of information, access to latest research results, or which express the willingness to share knowledge in the process of teaching students. Actual cooperation between the sphere of science and economic practice is becoming a priority and the main determinant implicating the development of each of the sides. Taking the above into consideration, it becomes reasonable for universities to apply the concept of relational marketing. The assumptions of relational marketing perfectly respond to the new challenges ahead of scientific units. A university, assuming the role on an integrator should build a network of relations with entities from its environment such as: employees, opinion-forming units, schools and other universities, research-scientific units, business incubators, entities from the so-called third sector of the economy, media. These relations have to be based on trust, openness, readiness for changes, as well as on transfer of knowledge and technology, assuming common, long-term benefits for each of the involved sides.
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spelling doaj.art-ac127ce827bf4c7d8d5f83d235f3184f2024-04-02T09:19:22ZengSciendoMarketing of Scientific and Research Organizations2353-84142015-03-01151334510.14611/minib.15.01.2015.03The Utilization of the Concept of Relationship Marketing in the Process of Building the Ties of a University with External StakeholdersWaśkowski Zygmunt0Poznań University of Economics, Poznań, PolandConstantly changing social-economic conditions are forcing Polish universities to change the orientation of their approach from focusing solely on educating to building relations with external stakeholders, the associated transfer of knowledge and continuous adaptation of offer to the needs of the labour market. An important element of this reorientation is establishing cooperation with entities which may be interested in exchange of information, access to latest research results, or which express the willingness to share knowledge in the process of teaching students. Actual cooperation between the sphere of science and economic practice is becoming a priority and the main determinant implicating the development of each of the sides. Taking the above into consideration, it becomes reasonable for universities to apply the concept of relational marketing. The assumptions of relational marketing perfectly respond to the new challenges ahead of scientific units. A university, assuming the role on an integrator should build a network of relations with entities from its environment such as: employees, opinion-forming units, schools and other universities, research-scientific units, business incubators, entities from the so-called third sector of the economy, media. These relations have to be based on trust, openness, readiness for changes, as well as on transfer of knowledge and technology, assuming common, long-term benefits for each of the involved sides.https://doi.org/10.14611/minib.15.01.2015.03relationship marketingstakeholderuniversitytransfer of knowledgemarketing mix
spellingShingle Waśkowski Zygmunt
The Utilization of the Concept of Relationship Marketing in the Process of Building the Ties of a University with External Stakeholders
Marketing of Scientific and Research Organizations
relationship marketing
stakeholder
university
transfer of knowledge
marketing mix
title The Utilization of the Concept of Relationship Marketing in the Process of Building the Ties of a University with External Stakeholders
title_full The Utilization of the Concept of Relationship Marketing in the Process of Building the Ties of a University with External Stakeholders
title_fullStr The Utilization of the Concept of Relationship Marketing in the Process of Building the Ties of a University with External Stakeholders
title_full_unstemmed The Utilization of the Concept of Relationship Marketing in the Process of Building the Ties of a University with External Stakeholders
title_short The Utilization of the Concept of Relationship Marketing in the Process of Building the Ties of a University with External Stakeholders
title_sort utilization of the concept of relationship marketing in the process of building the ties of a university with external stakeholders
topic relationship marketing
stakeholder
university
transfer of knowledge
marketing mix
url https://doi.org/10.14611/minib.15.01.2015.03
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AT waskowskizygmunt utilizationoftheconceptofrelationshipmarketingintheprocessofbuildingthetiesofauniversitywithexternalstakeholders