Responsible communication of tourism brand during crises: the case of Villa La Angostura in the Puyehue volcano eruption

The brand image of a tourist destination is a global perception that tourists possess on what they know, believes, and feel about it. The image of a brand is complex, especially for destinations. It is not static and can change depending on the communications during crises and disasters. In contrast...

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Bibliographic Details
Main Authors: Andrea F. Gutauskas, Raquel Valdez
Format: Article
Language:English
Published: Corporación Gestión de Riesgos y Desastres GRID-Chile 2019-03-01
Series:Revista de Estudios Latinoamericanos sobre Reducción del Riesgo de Desastres
Subjects:
Online Access:https://www.revistareder.com/ojs/index.php/reder/article/view/23