Investigating the influence of servicescape on customer loyalty at a fine - dining restaurants in Jaipur
Restaurant owners and indeed all the personnel need to create a pleasant servicescape and provide service quality excellence in all their encounters with their customers. Servicescape is the physical environment of a service business where service is delivered to paying or non-paying customers. Serv...
主要な著者: | , |
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フォーマット: | 論文 |
言語: | English |
出版事項: |
AfricaJournals
2019-11-01
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シリーズ: | African Journal of Hospitality, Tourism and Leisure |
主題: | |
オンライン・アクセス: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_1_se_gbcss_2019.pdf |