Investigating the influence of servicescape on customer loyalty at a fine - dining restaurants in Jaipur

Restaurant owners and indeed all the personnel need to create a pleasant servicescape and provide service quality excellence in all their encounters with their customers. Servicescape is the physical environment of a service business where service is delivered to paying or non-paying customers. Serv...

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Bibliographic Details
Main Authors: Aravind Kumar Rai, Dr C. Anirvinna
Format: Article
Language:English
Published: AfricaJournals 2019-11-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_1_se_gbcss_2019.pdf