Modification of EFQM Business Excellence Model for Public Libraries in Iran (Case study of Khuzestan Province)
Purpose: This paper tried to identify and determine nine factors in EFQM Business Excellence Model for public libraries of Khuzestan province as pilot study of public libraries in Iran. Results could provide appropriate and applicable model for the evaluation of quality services in these libraries....
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | fas |
| Published: |
Iran Public Libraries Foundation
2016-03-01
|
| Series: | تحقیقات اطلاعرسانی و کتابخانههای عمومی |
| Subjects: | |
| Online Access: | http://publij.ir/article-1-1216-en.pdf |