Instrumental and affective communication with patients with limited health literacy in the palliative phase of cancer or COPD

Abstract Background Patients have a ‘need to know’ (instrumental need) and a ‘need to feel known’ (affective need). During consultations with patients with limited health literacy (LHL) in the palliative phase of their disease, both the instrumental and the affective communication skills of healthca...

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Bibliographic Details
Main Authors: Janneke Noordman, Lotte Schulze, Ruud Roodbeen, Gudule Boland, Liesbeth M. van Vliet, Maria van den Muijsenbergh, Sandra van Dulmen
Format: Article
Language:English
Published: BMC 2020-10-01
Series:BMC Palliative Care
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12904-020-00658-2