The Social Environment and Business Communication in English: A Small-Scale Research on Front-Line Staff Performance in Russia, Spain and France
The performance measuring of the English everyday use of the front-line personnel remains an important topic of theoretical and practical study. Using a method of participant observation, the authors compared the St. Petersburg business environment with two cities in Spain (Madrid, Girona) and one i...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
EconJournals
2015-12-01
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| Series: | International Review of Management and Marketing |
| Subjects: | |
| Online Access: | https://dergipark.org.tr/tr/pub/irmm/issue/32086/355098?publisher=http-www-cag-edu-tr-ilhan-ozturk |