KAJIAN KEPUASAN MAHASISWA TERHADAP KUALITAS PELAYANAN DI LINGKUNGAN UNIVERSITAS SAMUDRA

The  quality  of  academic  services  is  a  comparison  between  the  perceived  academic service  customers  or  stakeholders  with  the  quality  of  academic  services  that diharapkanpelanggan.  The  purpose  of  this  study  was  to  determine  how  the  level  of  student satisfaction on t...

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Bibliographic Details
Main Authors: Dhian Rosalina, Muhammad Rizqi Zati, Dyah Ayu Ardiyanti
Format: Article
Language:Indonesian
Published: Universitas Medan Area 2016-11-01
Series:JKBM (Jurnal Konsep Bisnis dan Manajemen)
Online Access:https://ojs.uma.ac.id/index.php/bisman/article/view/235