Investigating the factors affecting customer satisfaction using fuzzy Delphi and system dynamics approaches
Purpose: In the modern corporate economy, the vital point is to convert land resources into wealth and to have a particular and significant role in creating economic, social, and environmental outcomes. Therefore, corporate sustainability is considered a new management style in balancing social, eco...
Main Authors: | Fahime Faregh, Yahia Zare Mehrjerdi, Mohammad Saleh Owlia |
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Format: | Article |
Language: | fas |
Published: |
University of Isfahan
2022-12-01
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Series: | مدیریت تولید و عملیات |
Subjects: | |
Online Access: | https://jpom.ui.ac.ir/article_26973_e9b9a0dff42cbc3cdfda253f37b314a4.pdf |
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