A survey of E-loyalty effective factors and barriers to E-banking services in private banks customers in Golestan province

The current study aims to identify the effective factors and barriers to loyalty in electronic banking services in the private banks customers. For this purpose, a survey was done with a questionnaire sampling from 420 customers of private banks in Golestan province, who have used electronic banking...

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Bibliographic Details
Main Authors: Ebrahim Abbasi, Ali Akbar Rajabi Myandareh
Format: Article
Language:fas
Published: University of Tehran 2014-12-01
Series:‫مدیریت بازرگانی
Subjects:
Online Access:https://jibm.ut.ac.ir/article_50749_de471619f5a825e506baf240e54c5bfe.pdf