Evaluasi Kualitas Layanan Perpustakaan FEB Undip Berdasarkan Harapan dan Persepsi Pemustaka dengan Metode LibQUAL
Library quality services evaluation is an important activity for acadernic libraries. This research is to evaluate service quality library at Economica and Business Faculty of Diponegoro University base on desired and perceived of users with LibQUAL methods. The aims to measurement library service q...
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| Format: | Article |
| Language: | English |
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Universitas Gadjah Mada
2015-11-01
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| Series: | Berkala Ilmu Perpustakaan dan Informasi |
| Online Access: | https://jurnal.ugm.ac.id/bip/article/view/7725 |