Flight attendants and emotional intelligence: a case study of Thai airways flight attendants

After the COVID-19, also known as coronavirus has spread widely and crashed all industries especially airline business industry, causing suspension in their operational which resulting in financial losses. Many airlines all over the world has to cut off the salary of their employees or lay-off their...

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Bibliographic Details
Main Author: Charernnit Kanittha
Format: Article
Language:English
Published: EDP Sciences 2021-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2021/20/e3sconf_emmft2020_11019.pdf