Flight attendants and emotional intelligence: a case study of Thai airways flight attendants
After the COVID-19, also known as coronavirus has spread widely and crashed all industries especially airline business industry, causing suspension in their operational which resulting in financial losses. Many airlines all over the world has to cut off the salary of their employees or lay-off their...
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Format: | Article |
Language: | English |
Published: |
EDP Sciences
2021-01-01
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Series: | E3S Web of Conferences |
Online Access: | https://www.e3s-conferences.org/articles/e3sconf/pdf/2021/20/e3sconf_emmft2020_11019.pdf |