Development of clinical forensic service quality questionnaire based on SERVQUAL
Background: Measuring service quality is an effort to assess and evaluate service performance. Currently, the measurement of clinical forensic service quality has never been done. There is no instrument for measuring service quality for clinical forensic patients. Objectives: This study aims to col...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Faculty of Medicine
2022-12-01
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| Series: | JKKI (Jurnal Kedokteran dan Kesehatan Indonesia) |
| Online Access: | https://journal.uii.ac.id/JKKI/article/view/24587 |