Lean Office and digital transformation: a case study in a services company
- Highlights: a high percentage of the Western world workforce works in offices; Value Stream Map, a lean tool, allows waste identification in services companies; Lean Management helps companies to prepare for digital transformation; there is scarce scientific literature ondigital transformation and...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Associação Brasileira de Engenharia de Produção (ABEPRO)
2018-11-01
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Series: | Brazilian Journal of Operations & Production Management |
Subjects: | |
Online Access: | https://bjopm.emnuvens.com.br/bjopm/article/view/579 |