Designing mobile application messages to impact route choice: A survey and simulation study

Crowd congestion is a common issue at train stations around major sports events, and puts passengers at risk and lowers service quality. Guiding arriving fans along less traveled routes may alleviate congestion. Smartphone apps provide a medium to deliver route suggestions but the messages they prov...

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Bibliographic Details
Main Authors: Christina Maria Mayr, Anne Templeton, Gerta Köster
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2023-01-01
Series:PLoS ONE
Online Access:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10118099/?tool=EBI