Company's performance self-assessment (CoPSA) among facilities outsourcing firms in malaysia: a focus on service delivery

Company's performance self-assessment (CoPSA) among facilities outsourcing firms in malaysia: a focus on service delivery

Company performance self-assessment (CoPSA), whose fundamental purpose is to provide a check-and-balance mechanism for practice performance through progress-and-performance self-assessment (PaPSa) is yet to be in place in the facilities management industry. Specially needed by facilities service out...

Full description

Bibliographic Details
Main Authors: Abdul Hamid Mar Iman, Muhammad Umbugala Douglas, Hishamuddin Mohd Ali
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2015-10-01
Series:International Journal of Strategic Property Management
Subjects:
Facilities management
Service delivery
Outsourcing
Performance
Recursive model
Online Access:https://journals.vgtu.lt/index.php/IJSPM/article/view/2127

Internet

https://journals.vgtu.lt/index.php/IJSPM/article/view/2127

Similar Items