A review of service quality: Case of the National Treasury of South Africa
Background: The study rests on the idea that the National Treasury (NT) impacts direct service delivery at the country level through its budget preparation and budget implementation monitoring processes. Both processes are meant to ensure that departments are appropriately resourced, and should, the...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2022-03-01
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Series: | Africa’s Public Service Delivery & Performance Review |
Subjects: | |
Online Access: | https://apsdpr.org/index.php/apsdpr/article/view/567 |