A review of service quality: Case of the National Treasury of South Africa

Background: The study rests on the idea that the National Treasury (NT) impacts direct service delivery at the country level through its budget preparation and budget implementation monitoring processes. Both processes are meant to ensure that departments are appropriately resourced, and should, the...

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Bibliographic Details
Main Authors: Refiloe L. Thokoa, Vinessa Naidoo, Tessie H.H. Herbst
Format: Article
Language:English
Published: AOSIS 2022-03-01
Series:Africa’s Public Service Delivery & Performance Review
Subjects:
Online Access:https://apsdpr.org/index.php/apsdpr/article/view/567