The impact of strategic marketing elements on the customer relationship programme for a regional tourism organisation

The article focuses on the impact of strategic marketing elements on the customer relationship program of the Tshwane Tourism Association (TTA) in South Africa. Adopting a quantitative approach, random sampling was implemented in collecting data from twenty tourism and marketing experts from ten uni...

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Bibliographic Details
Main Authors: Dr Malefane Stephen Monyane, Dr Hilary Kennedy Nji Bama
Format: Article
Language:English
Published: Department of Marketing Management, University of South Africa 2022-11-01
Series:The Retail and Marketing Review
Subjects:
Online Access:https://retailandmarketingreview.co.za/wp-content/uploads/2022/11/RMR18_2_141-149.pdf