A Hybrid Swarm Intelligent Neural Network Model for Customer Churn Prediction and Identifying the Influencing Factors
Customer churn is one of the most challenging problems for telecommunication companies. In fact, this is because customers are considered as the real asset for the companies. Therefore, more companies are increasing their investments in developing practical solutions that aim at predicting customer...
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| Format: | Article |
| Language: | English |
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MDPI AG
2018-11-01
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| Series: | Information |
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| Online Access: | https://www.mdpi.com/2078-2489/9/11/288 |