COMMUNICATION SKILLS: A MANDATORY COMPETENCE FOR GROUND AND AIRPLANE CREW TO REDUCE TENSION IN EXTREME SITUATIONS DOI 10.5028/jatm.2010.02038110
Communication skills have been considered a strategic asset for any kind of organization. However, technical-oriented enterprises usually emphasize the virtues of a cluster of technical competences and technological resources availability. So, this paper aimed to discuss communication skills dev...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Instituto de Aeronáutica e Espaço (IAE)
2011-08-01
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| Series: | Journal of Aerospace Technology and Management |
| Subjects: | |
| Online Access: | https://www.jatm.com.br/jatm/article/view/73 |