IT Services management — Introduction
The paper describes problems of relations between business and IT departments of contemporary companies and institutions. The solution of these problems is changing the IT department organization into one based on processes and setting up IT services as the basic elements of business-IT relation. Th...
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| Format: | Article |
| Language: | English |
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Military University of Technology, Warsaw
2016-03-01
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| Series: | Biuletyn Wojskowej Akademii Technicznej |
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| Online Access: | http://biuletynwat.pl/icid/1197995 |