Product innovation of private health insurers in South Africa and the impact of entrepreneurial orientation

Recognising that health insurer product innovation plays a critical role in aligning incentives among all stakeholders in the healthcare value chain, this study investigates the relationship between the level of health insurer product innovation and entrepreneurial orientation (EO). Taking cognisanc...

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Main Author: Boris Urban
Format: Article
Language:English
Published: AOSIS 2013-09-01
Series:South African Journal of Economic and Management Sciences
Online Access:https://sajems.org/index.php/sajems/article/view/404
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author Boris Urban
author_facet Boris Urban
author_sort Boris Urban
collection DOAJ
description Recognising that health insurer product innovation plays a critical role in aligning incentives among all stakeholders in the healthcare value chain, this study investigates the relationship between the level of health insurer product innovation and entrepreneurial orientation (EO). Taking cognisance of the importance of external collaboration between health insurers and healthcare service providers, the study is able to diagnose perceptions of strategic regulatory factors and their impact on levels of EO. The focus of the study is on the demand (financing) and supply (healthcare delivery) structures of the healthcare value chain, incorporating health insurers, health insurer administrators and healthcare service providers. A conceptual model is formulated on the basis of literature and tested using confirmatory factor analysis. The results indicate that EO at organisational level is a strong predictor of health insurer product innovation and that external collaboration between health insurers and healthcare service providers is a weak predictor of health insurer product innovation. Practical implications are that both the supply and demand side structures indicate that the restructuring of relationships between health insurers and healthcare service providers is a necessary driver for collaboration in terms of health insurer product innovation progress and success. Healthcare executives need to work with, and actively lobby regulators to ignite both demand and supply side innovation activities in the healthcare value chain of the private healthcare industry of South Africa.
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spelling doaj.art-b0f80888e41347ac8282bd33054657bb2022-12-22T02:41:38ZengAOSISSouth African Journal of Economic and Management Sciences1015-88122222-34362013-09-0116329831510.4102/sajems.v16i3.404222Product innovation of private health insurers in South Africa and the impact of entrepreneurial orientationBoris Urban0Wits Business SchoolRecognising that health insurer product innovation plays a critical role in aligning incentives among all stakeholders in the healthcare value chain, this study investigates the relationship between the level of health insurer product innovation and entrepreneurial orientation (EO). Taking cognisance of the importance of external collaboration between health insurers and healthcare service providers, the study is able to diagnose perceptions of strategic regulatory factors and their impact on levels of EO. The focus of the study is on the demand (financing) and supply (healthcare delivery) structures of the healthcare value chain, incorporating health insurers, health insurer administrators and healthcare service providers. A conceptual model is formulated on the basis of literature and tested using confirmatory factor analysis. The results indicate that EO at organisational level is a strong predictor of health insurer product innovation and that external collaboration between health insurers and healthcare service providers is a weak predictor of health insurer product innovation. Practical implications are that both the supply and demand side structures indicate that the restructuring of relationships between health insurers and healthcare service providers is a necessary driver for collaboration in terms of health insurer product innovation progress and success. Healthcare executives need to work with, and actively lobby regulators to ignite both demand and supply side innovation activities in the healthcare value chain of the private healthcare industry of South Africa.https://sajems.org/index.php/sajems/article/view/404
spellingShingle Boris Urban
Product innovation of private health insurers in South Africa and the impact of entrepreneurial orientation
South African Journal of Economic and Management Sciences
title Product innovation of private health insurers in South Africa and the impact of entrepreneurial orientation
title_full Product innovation of private health insurers in South Africa and the impact of entrepreneurial orientation
title_fullStr Product innovation of private health insurers in South Africa and the impact of entrepreneurial orientation
title_full_unstemmed Product innovation of private health insurers in South Africa and the impact of entrepreneurial orientation
title_short Product innovation of private health insurers in South Africa and the impact of entrepreneurial orientation
title_sort product innovation of private health insurers in south africa and the impact of entrepreneurial orientation
url https://sajems.org/index.php/sajems/article/view/404
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