The Effect of Communication Skills of Civil Servant in Public Service on Community Satisfaction

The Effect of Communication Skills of Civil Servant in Public Service on Community Satisfaction

This study aims to examine the effect of the communication skills of civil servants in public service activities on community satisfaction. This study uses a quantitative method with a causality correlation approach. Communication skills as the dependent variable are measured using the Interpersonal...

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Bibliographic Details
Main Authors: Rivai Andi Muhammad, Baharuddin Aris, Syarifuddin, Seppa Yusi Iren, Yusri
Format: Article
Language:English
Published: EDP Sciences 2022-01-01
Series:SHS Web of Conferences
Subjects:
communication skills
civil servants
public service
community satisfaction
Online Access:https://www.shs-conferences.org/articles/shsconf/pdf/2022/19/shsconf_icss2022_03029.pdf

Internet

https://www.shs-conferences.org/articles/shsconf/pdf/2022/19/shsconf_icss2022_03029.pdf

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