Staffing an Academic Reference Desk with Librarians is not Cost-effective

A Review of: Ryan, Susan M. “Reference Transactions Analysis: The Cost-effectiveness of Staffing a Traditional Academic Reference Desk.” Journal of Academic Librarianship 34.5 (2008): 389-99. Objective – To determine whether it is cost effective to staff an academic reference desk with librar...

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Bibliographic Details
Main Author: Cari Merkley
Format: Article
Language:English
Published: University of Alberta 2009-06-01
Series:Evidence Based Library and Information Practice
Online Access:https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/5624