Sentiment Analysis on Customer Perception towards Products and Services of Restaurant in Labuan Bajo

Analysis of consumer sentiment towards restaurant products and services in the form of reviews on various digital platforms such as Tripadvisor determines business sustainability and the image of tourist destinations. This study aims to classify visitor sentiments as Tripadvisor users towards Happy...

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Bibliographic Details
Main Author: Yerik Afrianto Singgalen
Format: Article
Language:English
Published: Informatics Department, Faculty of Computer Science Bina Darma University 2022-09-01
Series:Journal of Information Systems and Informatics
Subjects:
Online Access:https://journal-isi.org/index.php/isi/article/view/276