Sentiment Analysis on Customer Perception towards Products and Services of Restaurant in Labuan Bajo
Analysis of consumer sentiment towards restaurant products and services in the form of reviews on various digital platforms such as Tripadvisor determines business sustainability and the image of tourist destinations. This study aims to classify visitor sentiments as Tripadvisor users towards Happy...
Main Author: | Yerik Afrianto Singgalen |
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Format: | Article |
Language: | English |
Published: |
Informatics Department, Faculty of Computer Science Bina Darma University
2022-09-01
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Series: | Journal of Information Systems and Informatics |
Subjects: | |
Online Access: | https://journal-isi.org/index.php/isi/article/view/276 |
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