CONTENT VALIDITY OF AN INSTRUMENT TO ASSESS THE LOW CARBON APPROACH IN THE FRONT OFFICE DEPARTMENT OF TOURIST ACCOMODATION USING I-CVI AND MEAN ANALYSIS

CONTENT VALIDITY OF AN INSTRUMENT TO ASSESS THE LOW CARBON APPROACH IN THE FRONT OFFICE DEPARTMENT OF TOURIST ACCOMODATION USING I-CVI AND MEAN ANALYSIS

The front office (FO) department manages reservation, registration, room and rate assignment, guest services, room status, concierge and bell service. The department services are crucial in developing a tourist accommodation into a low-carbon accommodation such as hotel, resort and others. The pur...

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Bibliographic Details
Main Authors: Noratiqah ZASALI, Nor Kalsum MOHD ISA, Hasliza Abd HALIM, Mohd Yazid Mohd YUNOS, Nor Junainah MOHD ISA, Hisbulloh Als MUSTOFA
Format: Article
Language:English
Published: Editura Universităţii din Oradea 2023-04-01
Series:Geo Journal of Tourism and Geosites
Subjects:
content validity
low carbon
hotel and resort
front office department
i-cvi
Online Access:https://gtg.webhost.uoradea.ro/PDF/GTG-2-2023/gtg.47206-1038.pdf

Internet

https://gtg.webhost.uoradea.ro/PDF/GTG-2-2023/gtg.47206-1038.pdf

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