Can doctors improve the patient experience by rearranging the furniture and equipment in their office? A video recorded simulation

The design of this study is a video-recorded simulated consultation. Its aim is to evaluate the effect of changing seating arrangements and stethoscope visibility on patient enablement and non-verbal behaviour. Twelve simulated consultations with six actor-patients and a ‘real’ doctor were video rec...

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Bibliographic Details
Main Authors: Moyez Jiwa, Catherine Krejany, Lee Gaedtke, Epi Kanjo, Ruthra Nagendran, Carolyn O'Shea, Iain Greenlees
Format: Article
Language:English
Published: The Beryl Institute 2019-04-01
Series:Patient Experience Journal
Subjects:
Online Access:https://pxjournal.org/journal/vol6/iss1/6