Can doctors improve the patient experience by rearranging the furniture and equipment in their office? A video recorded simulation
The design of this study is a video-recorded simulated consultation. Its aim is to evaluate the effect of changing seating arrangements and stethoscope visibility on patient enablement and non-verbal behaviour. Twelve simulated consultations with six actor-patients and a ‘real’ doctor were video rec...
Main Authors: | , , , , , , |
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Format: | Article |
Language: | English |
Published: |
The Beryl Institute
2019-04-01
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Series: | Patient Experience Journal |
Subjects: | |
Online Access: | https://pxjournal.org/journal/vol6/iss1/6 |