Topic Modeling-Based Framework for Extracting Marketing Information From E-Commerce Reviews

Reviews left by consumers on e-commerce platforms provide crucial marketing information as they are a publicly available source of information providing insight into consumers’ thoughts and opinions. However, it is physically impossible to read hundreds of reviews per product. Therefore,...

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Bibliographic Details
Main Authors: Yusung An, Dongju Kim, Juyeon Lee, Hayoung Oh, Joo-Sik Lee, Donghwa Jeong
Format: Article
Language:English
Published: IEEE 2023-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/10335184/