The relation between transit service availability and productivity with customers satisfaction
Limited access to public service and a lack of measurable quality of service attributes composes a challenge for providing acceptable service quality. This research addresses the question: does the transit service performance (spatial and temporal coverage) influences customer satisfaction? Availabl...
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| Format: | Article |
| Language: | English |
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Elsevier
2022-12-01
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| Series: | Transportation Research Interdisciplinary Perspectives |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S2590198222001762 |