Study of Citizen's Satisfaction about the Performance of Municipality Services Using Kano Model, Case Study: Gorgan Municipality
Today all efforts and attempts which the urban management are implemented for increasing the services, are to increase citizens' satisfaction. This purpose is a great ideal for municipalities and much of it will be achieved through the provision of services for citizens. The research aims is t...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Sistan and Baluchistan
2014-12-01
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| Series: | جغرافیا و آمایش شهری منطقهای |
| Subjects: | |
| Online Access: | https://gaij.usb.ac.ir/article_1776_01e8801abba942f7feaa90379fb1c4bb.pdf |