Compliance with telephone triage advice among adults aged 45 years and older: an Australian data linkage study

Compliance with telephone triage advice among adults aged 45 years and older: an Australian data linkage study

Abstract Background Middle-aged and older patients are prominent users of telephone triage services for timely access to health information and appropriate referrals. Non-compliance with advice to seek appropriate care could potentially lead to poorer health outcomes among those patients. It is impe...

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Bibliographic Details
Main Authors: Duong Thuy Tran, Amy Gibson, Deborah Randall, Alys Havard, Mary Byrne, Maureen Robinson, Anthony Lawler, Louisa R. Jorm
Format: Article
Language:English
Published: BMC 2017-08-01
Series:BMC Health Services Research
Subjects:
Australia
Compliance
Healthdirect helpline
Older patients
Telephone triage
Online Access:http://link.springer.com/article/10.1186/s12913-017-2458-y

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http://link.springer.com/article/10.1186/s12913-017-2458-y

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