Sentiment Analysis of Cryptocurrency Trading Platform Service Quality on Playstore Data: A Case of Indodax

Sentiment Analysis of Cryptocurrency Trading Platform Service Quality on Playstore Data: A Case of Indodax

Indodax is one of the cryptocurrency trading platforms in Indonesia that has the highest sentiment for the quality they provide, good quality on a platform is an important factor in obtaining user satisfaction and will have an impact on the long-term success of a company. The importance of user sati...

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Bibliographic Details
Main Authors: Kamrozi, Achmad Nizar Hidayanto, Krishna Yudhakusuma P.M., Muh. Alviazra Virgananda, Ryan Randy Suryono
Format: Article
Language:English
Published: Ikatan Ahli Informatika Indonesia 2023-06-01
Series:Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi)
Subjects:
service quality, trading online cryptocurrency, indodax, google playstore data, sentiment analysis, lexicon classification method.
Online Access:http://jurnal.iaii.or.id/index.php/RESTI/article/view/4769

Internet

http://jurnal.iaii.or.id/index.php/RESTI/article/view/4769

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