Call centre ease of communication in customer service delivery: an asset to managing customers’ needs?
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
LLC "CPC "Business Perspectives"
2015-08-01
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Series: | Problems and Perspectives in Management |
Online Access: | https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/6594/PPM_2015_02spec.issue_SA_Oodith.pdf |