Call centre ease of communication in customer service delivery: an asset to managing customers’ needs?
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
LLC "CPC "Business Perspectives"
2015-08-01
|
| Series: | Problems and Perspectives in Management |
| Online Access: | https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/6594/PPM_2015_02spec.issue_SA_Oodith.pdf |
| _version_ | 1818171799965270016 |
|---|---|
| author | Devina Oodith Sanjana Brijball Parumasur |
| author_facet | Devina Oodith Sanjana Brijball Parumasur |
| author_sort | Devina Oodith |
| collection | DOAJ |
| first_indexed | 2024-12-11T19:02:28Z |
| format | Article |
| id | doaj.art-b49fbcb27f584a329a18dfac663d22a3 |
| institution | Directory Open Access Journal |
| issn | 1727-7051 1810-5467 |
| language | English |
| last_indexed | 2024-12-11T19:02:28Z |
| publishDate | 2015-08-01 |
| publisher | LLC "CPC "Business Perspectives" |
| record_format | Article |
| series | Problems and Perspectives in Management |
| spelling | doaj.art-b49fbcb27f584a329a18dfac663d22a32022-12-22T00:53:59ZengLLC "CPC "Business Perspectives"Problems and Perspectives in Management1727-70511810-54672015-08-011324824946594Call centre ease of communication in customer service delivery: an asset to managing customers’ needs?Devina OodithSanjana Brijball Parumasurhttps://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/6594/PPM_2015_02spec.issue_SA_Oodith.pdf |
| spellingShingle | Devina Oodith Sanjana Brijball Parumasur Call centre ease of communication in customer service delivery: an asset to managing customers’ needs? Problems and Perspectives in Management |
| title | Call centre ease of communication in customer service delivery: an asset to managing customers’ needs? |
| title_full | Call centre ease of communication in customer service delivery: an asset to managing customers’ needs? |
| title_fullStr | Call centre ease of communication in customer service delivery: an asset to managing customers’ needs? |
| title_full_unstemmed | Call centre ease of communication in customer service delivery: an asset to managing customers’ needs? |
| title_short | Call centre ease of communication in customer service delivery: an asset to managing customers’ needs? |
| title_sort | call centre ease of communication in customer service delivery an asset to managing customers needs |
| url | https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/6594/PPM_2015_02spec.issue_SA_Oodith.pdf |
| work_keys_str_mv | AT devinaoodith callcentreeaseofcommunicationincustomerservicedeliveryanassettomanagingcustomersneeds AT sanjanabrijballparumasur callcentreeaseofcommunicationincustomerservicedeliveryanassettomanagingcustomersneeds |