Call centre ease of communication in customer service delivery: an asset to managing customers’ needs?

Call centre ease of communication in customer service delivery: an asset to managing customers’ needs?

Bibliographic Details
Main Authors:	Devina Oodith, Sanjana Brijball Parumasur
Format:	Article
Language:	English
Published:	LLC "CPC "Business Perspectives" 2015-08-01
Series:	Problems and Perspectives in Management
Online Access:	https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/6594/PPM_2015_02spec.issue_SA_Oodith.pdf

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