AN ASSESSMENT AND OPTIMIZATION OF QUALITY OF STRATEGY PROCESS

In order to improve the quality of their processes companies usually rely on quality management systems and the requirements of ISO 9001:2008. The small and medium-sized companies are faced with a series of challenges in objectification, evaluation and assessment of the quality of processes. In this...

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Bibliographic Details
Main Authors: Snezana Nestic, Miladin Stefanovic, Aleksandar Djordjevic, Slavko Arsovski, Svetlana Stojanovic
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2013-12-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v7-n4/1.pdf