AN ASSESSMENT AND OPTIMIZATION OF QUALITY OF STRATEGY PROCESS
In order to improve the quality of their processes companies usually rely on quality management systems and the requirements of ISO 9001:2008. The small and medium-sized companies are faced with a series of challenges in objectification, evaluation and assessment of the quality of processes. In this...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2013-12-01
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| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://www.ijqr.net/journal/v7-n4/1.pdf |
| _version_ | 1819177707148148736 |
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| author | Snezana Nestic Miladin Stefanovic Aleksandar Djordjevic Slavko Arsovski Svetlana Stojanovic |
| author_facet | Snezana Nestic Miladin Stefanovic Aleksandar Djordjevic Slavko Arsovski Svetlana Stojanovic |
| author_sort | Snezana Nestic |
| collection | DOAJ |
| description | In order to improve the quality of their processes companies usually rely on quality management systems and the requirements of ISO 9001:2008. The small and medium-sized companies are faced with a series of challenges in objectification, evaluation and assessment of the quality of processes. In this paper, the strategy process is decomposed for one typical medium size of manufacturing company and the indicators of the defined sub processes, based on the requirements of ISO 9001:2008, are developed. The weights of sub processes are calculated using fuzzy set approach. Finally, the developed solution based on the genetic algorithm approach is presented and tested on data from 142 manufacturing companies. The presented solution enables assessment of the quality of a strategy process, ranks the indicators and provides a basis for successful improvement of the quality of the strategy process. |
| first_indexed | 2024-12-22T21:30:56Z |
| format | Article |
| id | doaj.art-b52ac85a11ea4ae88085a79869707731 |
| institution | Directory Open Access Journal |
| issn | 1800-6450 1800-7473 |
| language | English |
| last_indexed | 2024-12-22T21:30:56Z |
| publishDate | 2013-12-01 |
| publisher | Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia |
| record_format | Article |
| series | International Journal for Quality Research |
| spelling | doaj.art-b52ac85a11ea4ae88085a798697077312022-12-21T18:11:55ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732013-12-0174469478AN ASSESSMENT AND OPTIMIZATION OF QUALITY OF STRATEGY PROCESSSnezana Nestic0Miladin Stefanovic1Aleksandar Djordjevic2Slavko Arsovski3Svetlana Stojanovic4Center for Quality, Faculty of Engineering, University of Kragujevac, SerbiaCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaIn order to improve the quality of their processes companies usually rely on quality management systems and the requirements of ISO 9001:2008. The small and medium-sized companies are faced with a series of challenges in objectification, evaluation and assessment of the quality of processes. In this paper, the strategy process is decomposed for one typical medium size of manufacturing company and the indicators of the defined sub processes, based on the requirements of ISO 9001:2008, are developed. The weights of sub processes are calculated using fuzzy set approach. Finally, the developed solution based on the genetic algorithm approach is presented and tested on data from 142 manufacturing companies. The presented solution enables assessment of the quality of a strategy process, ranks the indicators and provides a basis for successful improvement of the quality of the strategy process.http://www.ijqr.net/journal/v7-n4/1.pdfstrategy processquality managementfuzzy setsgenetic algorithmindicators |
| spellingShingle | Snezana Nestic Miladin Stefanovic Aleksandar Djordjevic Slavko Arsovski Svetlana Stojanovic AN ASSESSMENT AND OPTIMIZATION OF QUALITY OF STRATEGY PROCESS International Journal for Quality Research strategy process quality management fuzzy sets genetic algorithm indicators |
| title | AN ASSESSMENT AND OPTIMIZATION OF QUALITY OF STRATEGY PROCESS |
| title_full | AN ASSESSMENT AND OPTIMIZATION OF QUALITY OF STRATEGY PROCESS |
| title_fullStr | AN ASSESSMENT AND OPTIMIZATION OF QUALITY OF STRATEGY PROCESS |
| title_full_unstemmed | AN ASSESSMENT AND OPTIMIZATION OF QUALITY OF STRATEGY PROCESS |
| title_short | AN ASSESSMENT AND OPTIMIZATION OF QUALITY OF STRATEGY PROCESS |
| title_sort | assessment and optimization of quality of strategy process |
| topic | strategy process quality management fuzzy sets genetic algorithm indicators |
| url | http://www.ijqr.net/journal/v7-n4/1.pdf |
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