AN ASSESSMENT AND OPTIMIZATION OF QUALITY OF STRATEGY PROCESS
In order to improve the quality of their processes companies usually rely on quality management systems and the requirements of ISO 9001:2008. The small and medium-sized companies are faced with a series of challenges in objectification, evaluation and assessment of the quality of processes. In this...
Main Authors: | Snezana Nestic, Miladin Stefanovic, Aleksandar Djordjevic, Slavko Arsovski, Svetlana Stojanovic |
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Format: | Article |
Language: | English |
Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2013-12-01
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Series: | International Journal for Quality Research |
Subjects: | |
Online Access: | http://www.ijqr.net/journal/v7-n4/1.pdf |
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