Assessment of Students Satisfaction with Online Learning Experiences during the COVID-19 Pandemic: Customer Satisfaction Index and Importance Performance Analysis

As COVID-19 has became a pandemic, all universities have been switched their learning methods into online classes. This new learning method certainly affects the conventional learning students, including two of six effective learning indicators according to Directorate General of Higher Education a...

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Bibliographic Details
Main Authors: Noni Oktiana Setiowati, Abdul Alimul Karim, Eka Krisna Santoso
Format: Article
Language:English
Published: Institut Teknologi Kalimantan 2022-08-01
Series:Specta
Subjects:
Online Access:https://journal.itk.ac.id/index.php/sjt/article/view/477